Return & Refund Policy:
Thanks for shopping at Gallery F.
If you are not entirely satisfied with your purchase, we're here to help.
Returns:
- You have 15 working days to return an item from the date you received it.
To be eligible for a return,
- Your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
Refunds
- Once we receive your item, we will inspect it and notify you that we have received your returned item. - We will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your credit card (or original method of payment).
- You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Sale items (if applicable)
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us:
- If you have any questions on how to return your item to us, email us at info@galleryf.co.za.